Samsung owners in Jacksonville usually want two things from a repair company: experience with the brand and quick access to parts. Below are independent repair companies serving Jacksonville, with those that mention Samsung first, then the nearest dryer repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Samsung Dryer Repair Near Jacksonville
38 repair companies serve Jacksonville from within 60 miles. 5 list an address in Jacksonville, and other nearby bases include Wilmington (11), New Bern (3), and Goldsboro (3). Distances run up to about 60 miles. Nearest on the list: Sears Appliance Repair, around 2.7 miles out. No company within 60 miles of Jacksonville names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Across 31 rated companies, the average public rating is 4.4 stars. Jacksonville is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Rated 4.5 stars or higher (10+ reviews) | 17 |
|---|---|
| Open on Saturdays (per listing) | 20 |
| Show laundry appliance work | 9 |
| Three nearest companies, miles away | 2.7, 3.6, 3.7 |
| Mention Samsung | 0 |
| Companies within 60 miles | 38 |
Closest matches for Jacksonville: Sears Appliance Repair (80.2 miles away, based in Dunn, 4.6 stars from 128 reviews, lists Saturday hours); Sears Appliance Repair (2.7 miles away, 4.6 stars from 234 reviews, lists Saturday hours); Sears Appliance Repair (4.0 miles away, based in Midway Park, 4.3 stars from 83 reviews, lists Saturday hours); Cavalry Appliance Service (30.8 miles away, based in New Bern, 4.9 stars from 535 reviews).
Samsung Dryer Lines and Features
How Samsung Dryers Are Built
The Eco Dry setting lowers heat to save energy and can switch on automatically for Normal or Time Dry cycles, which lengthens dry times and can be mistaken for a heating fault. Source: Samsung US - Clothes are not dry after using Samsung dryer
Many Samsung dryers have a built-in vent blockage test started from the control panel that reports a clog code (such as CLg or C80) when exhaust airflow is restricted. Source: Samsung US - Clothes are not dry after using Samsung dryer
Samsung Dryer Symptoms and First Checks
- Cycle ends with clothes still damp. Clean the moisture sensors, pick a higher dry level and make sure the load is at least about four bath towels. Source: Samsung US - Clothes are not dry after using Samsung dryer
- Noisy dryer. Identify whether the sound is rattling, thumping, squealing or humming, and for rattling start by leveling the feet. Source: Samsung US - Samsung dryer is too noisy
Reading a Samsung Dryer Error Code
| Code | What it means |
|---|---|
| AC / AE / Et | Internal components are not communicating; power the dryer off for about a minute and back on. Source: Samsung US - Samsung dryer displays an error code |
| FC / FE | Invalid power frequency detected. Source: Samsung US - Samsung dryer displays an error code |
| Ct | Dryer is colder than freezing or hotter than 104°F; let it sit at room temperature before retrying. Source: Samsung US - Samsung dryer displays an error code |
Full list: Samsung Dryer Error Codes Explained.
Smart Care lets the owner press a button on the washer or dryer to display a diagnostic code that the Samsung app scans and turns into troubleshooting steps, while Wi-Fi models offer the same check inside the SmartThings app. Source: Samsung US - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Dryer Repair
- Outside of the cabinet gets unusually hot
- Squealing, thumping or grinding while it runs
- Drum will not turn even though you hear a hum
What a Dryer Repair Technician Checks
Care Samsung Recommends for Its Dryers
- Keep the exhaust vent sealed, unkinked and made of proper material rather than plastic or foil, and within the maximum length in the manual, remembering that each 90-degree turn cuts the allowed length by 6 feet. Source: Samsung US - Clothes are not dry after using Samsung dryer
- Level the dryer by adjusting the feet with a carpenter's level to reduce rattling and vibration. Source: Samsung US - Samsung dryer is too noisy
Brand guides: Samsung Dryer Not Heating: Causes and Fixes, Samsung Dryer Not Drying: What to Check, Samsung Dryer Error Codes Explained.
Samsung Dryer Repair Cost Ranges
A Samsung dryer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drum roller replacement: $100–$150 Source: Fixr - How much does it cost to repair a dryer?
- Drive motor replacement: $250–$450 Source: Fixr - How much does it cost to repair a dryer?
- Timer replacement: $150–$300 Source: Fixr - How much does it cost to repair a dryer?
- Appliance technician diagnosis, washer (usually waived if hired for the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
Replacement makes more sense once a dryer is about 10 years old or past half its expected lifespan. Source: Fixr - How much does it cost to repair a dryer?
Ranges are published estimates, not quotes. See the dryer repair cost guide and how long dryers last.
Getting Ready for the Repair
- What happens when you press Start (no response, hum, runs with no heat, stops early)
- The brand, model and serial number from the label inside the door or on the back panel
- How long the vent run is and where it exits the house
Around Jacksonville
Most dryer calls in Jacksonville come down to the same handful of parts: the vent and lint path, the heat source, the belt and rollers, and the door and start switches.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. § 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Questions to Ask a Jacksonville Technician
- Can you look at the washer on the same visit if it is acting up too?
- What guarantee do you give on parts and labor?
- If a part has to be ordered, how soon can you come back to finish?
Samsung Dryer Repair FAQs: Jacksonville, NC
How do I find a technician who knows Samsung dryers?
Should I repair or replace my Samsung dryer?
What should I do about a Samsung error code?
Related Repair Pages for Jacksonville
Samsung Dryer Repair in Nearby Cities
Before you call, find the model and serial number on your Samsung dryer's label, usually inside the door opening. A technician who knows the model can often tell you on the phone what the first visit will involve.