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What a Washer Repair Involves

Drain pump and filterA washer that will not drain or ends with standing water often has a clogged pump filter or a failed drain pump. Many front-loaders have a small access door for the filter; top-loaders usually need the cabinet opened.
Lid and door locksWashers lock the lid or door before filling and spinning. A failed lock or latch can stop the washer from starting or from spinning, and it is one of the most common washer parts replaced.
Inlet valve and hosesWater enters through an electric inlet valve fed by hot and cold hoses. Slow fills, no fill or a washer that keeps filling point to the valve, a kinked hose or clogged inlet screens.
Spin and suspensionHeavy shaking, walking across the floor or a drum that bangs during spin can mean worn suspension rods, shock absorbers or springs, or a load that is simply unbalanced.
Bearings and tubA loud rumble or roar that rises with spin speed usually means drum bearings. It is the biggest washer repair, and a technician will talk through cost against replacement before starting it.
Motor, belt and couplerIf the washer fills and drains but will not agitate or spin, the drive motor, belt or motor coupler is tested. Some direct-drive washers have no belt at all.
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