A Samsung dryer shares most of its parts with other dryers, but its controls, error codes and sensor-dry cycles are specific to the brand. Below are independent repair companies serving Franklin, with those that mention Samsung first, then the nearest dryer repair companies.
This is an independent directory. We are not affiliated with Samsung, and the technicians listed are independent repair companies, not the manufacturer.
Who Works on Samsung Dryers Near Franklin
Within 60 miles of Franklin there are 40 appliance repair companies in our data. 1 of them are based in Franklin itself, and the rest are spread across Chesapeake (8), Norfolk (8), and Portsmouth (5). The farthest listed company is about 42 miles out. Sears Appliance Repair is the nearest, roughly 1.1 miles from Franklin. Of those, 1 mentions Samsung by name. Across 32 rated companies, the average public rating is 4.3 stars. Because the nearest shops are farther out, ask each company whether Franklin is inside its regular service area.
Companies are shown by relevance and distance from Franklin. A mention does not mean manufacturer certification, so ask each company about its experience with your dryer.
| With 4.5+ stars and at least 10 reviews | 21 |
|---|---|
| Distance to the three closest (mi) | 1.1, 16.2, 19.6 |
| Mention Samsung | 1 |
| Listing Saturday hours | 37 |
| Repair companies inside 60 miles | 60 |
| List dryer or washer & dryer work | 17 |
First up for Franklin: Sears Appliance Repair (1.1 miles away, 4.5 stars from 184 reviews, lists Saturday hours); East Coast Appliance (41.9 miles away, based in Norfolk, 4.9 stars from 3,721 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (26.0 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); East Coast Appliance (39.1 miles away, based in Newport News, 4.8 stars from 2,512 reviews, lists Saturday hours).
Know Your Samsung Dryer
What a Samsung Dryer Technician Deals With
Electric models need a 240V outlet on a circuit with two halves, and one half can trip on its own so the dryer runs but gives no heat. Source: Samsung US - Samsung dryer loses power or won't turn on
The Eco Dry setting lowers heat to save energy and can switch on automatically for Normal or Time Dry cycles, which lengthens dry times and can be mistaken for a heating fault. Source: Samsung US - Clothes are not dry after using Samsung dryer
What Samsung Says to Check First
- Dryer won't turn on. With the breaker off, inspect the plug, cord and outlet for damage or burn marks, then reset the breaker and call an electrician if it keeps tripping. Source: Samsung US - Samsung dryer loses power or won't turn on
- Dryer won't start or tumble. Look for an error code or blinking lights first, then make sure Child Lock is off and try a Time Dry test. Source: Samsung US - Samsung dryer turns on but will not start or spin
What Samsung Dryer Codes Mean
| Code | What it means |
|---|---|
| HC / hE | Dryer is overheating or the heater is not getting hot enough. Source: Samsung US - Samsung dryer displays an error code |
| dn | A firmware download is in progress; do not unplug the dryer. Source: Samsung US - Samsung dryer displays an error code |
| FC / FE | Invalid power frequency detected. Source: Samsung US - Samsung dryer displays an error code |
Full list: Samsung Dryer Error Codes Explained.
Smart Care lets the owner press a button on the washer or dryer to display a diagnostic code that the Samsung app scans and turns into troubleshooting steps, while Wi-Fi models offer the same check inside the SmartThings app. Source: Samsung US - Use Smart Care on your Samsung washer and dryer
When to Call for Samsung Dryer Repair
- Dryer shuts off a few minutes into the cycle
- Dryer will not start when you press Start
- Clothes still damp after a full cycle
Inside a Dryer Repair Visit
Keeping a Samsung Dryer Running
- Keep the exhaust vent sealed, unkinked and made of proper material rather than plastic or foil, and within the maximum length in the manual, remembering that each 90-degree turn cuts the allowed length by 6 feet. Source: Samsung US - Clothes are not dry after using Samsung dryer
- Wipe the moisture-sensor bars with a soft cloth and a small amount of dish soap to remove dryer-sheet residue. Source: Samsung US - Clothes are not dry after using Samsung dryer
Brand guides: Samsung Dryer Not Heating: Causes and Fixes, Samsung Dryer Not Drying: What to Check, Samsung Dryer Error Codes Explained.
Samsung Dryer Repair Cost Ranges
Price the repair before replacing a Samsung dryer. Published ranges for common jobs:
- Drum belt replacement: $150–$250 Source: Fixr - How much does it cost to repair a dryer?
- Thermostat replacement: $100–$260 Source: Fixr - How much does it cost to repair a dryer?
- Drive motor replacement: $250–$450 Source: Fixr - How much does it cost to repair a dryer?
- Technician labor: $50–$100 per hour Source: Angi - How Much Does Dryer Repair Cost?
A dryer that keeps needing repairs despite regular maintenance is usually cheaper to replace. Source: Angi - How Much Does Dryer Repair Cost?
Ranges are published estimates, not quotes. See the dryer repair cost guide and how long dryers last.
Before the Technician Arrives
- Whether the dryer is gas or electric
- Any error code on the display
- What happens when you press Start (no response, hum, runs with no heat, stops early)
Dryer Notes for Franklin, VA
Most dryer calls in Franklin come down to the same handful of parts: the vent and lint path, the heat source, the belt and rollers, and the door and start switches.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Hiring a Dryer Repair Company in Franklin
- Can you give a written estimate before ordering parts?
- If a part has to be ordered, how soon can you come back to finish?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Dryer Repair FAQs: Franklin, VA
What should I do about a Samsung error code?
Should I repair or replace my Samsung dryer?
Is this Samsung customer service?
Which Franklin technicians work on Samsung?
More Laundry Repair in Franklin, VA
More Samsung Dryer Repair Pages Nearby
Clean the lint screen, check the vent hood outside and note the model number before calling. It rules out the simple causes and speeds up a Samsung repair.