Most Samsung dryer repairs in Matthews involve the same few systems: heat, airflow, the drum drive and the controls. Below are independent repair companies serving Matthews, with those that mention Samsung first, then the nearest dryer repair companies.
Washer and Dryer Repair is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung dryers and other brands.
Independent Samsung Dryer Technicians, Matthews NC
Within 30 miles of Matthews there are 40 appliance repair companies in our data. 12 list an address in Matthews, and the rest are spread across Charlotte (15), Indian Trail (6), and Monroe (4). Distances run up to about 10 miles. None of the companies within 30 miles mention Samsung by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Nearest on the list: Wolf Elite Home Solutions, around 0.5 miles out. Rated companies nearby average 4.9 stars across 37 businesses.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Three nearest companies, miles away | 0.5, 0.6, 0.6 |
|---|---|
| Mention Samsung | 0 |
| Repair companies inside 30 miles | 60 |
| Show laundry appliance work | 23 |
| Open on Saturdays (per listing) | 48 |
| Rated 4.5 stars or higher (10+ reviews) | 36 |
Closest matches for Matthews: Sears Appliance Repair (61.5 miles away, based in Lugoff, 4.3 stars from 46 reviews, lists Saturday hours); CLT Appliance Repair, LLC (9.6 miles away, based in Charlotte, 4.9 stars from 682 reviews, lists Saturday hours); CLT Appliance Repair (7.6 miles away, based in Charlotte, 4.9 stars from 532 reviews, lists Saturday hours); Local Appliance Master (5.7 miles away, based in Monroe, 5.0 stars from 105 reviews, lists Saturday hours).
Samsung Dryer Lines and Features
What a Samsung Dryer Technician Deals With
The Bespoke AI Laundry Combo uses a ventless heat pump to dry inside the same drum used for washing, so there is no exhaust duct to service. Source: Samsung Newsroom US - Samsung expands Bespoke AI laundry line
What Samsung Says to Check First
- Dryer not heating. Run Time Dry briefly to confirm there is no heat, then check the 240V outlet or gas supply, cycle the breaker, and run the vent blockage test. Source: Samsung US - Clothes are not dry after using Samsung dryer
- Dryer takes too long to dry. Clean the lint filter, turn off Eco Dry, run the vent blockage test and confirm the vent meets the manual's length and material requirements. Source: Samsung US - Clothes are not dry after using Samsung dryer
Reading a Samsung Dryer Error Code
| Code | What it means |
|---|---|
| 9C1 / 9E / 2E | Abnormal power supply voltage; make sure the dryer is on its own circuit without an extension cord. Source: Samsung US - Samsung dryer displays an error code |
| bE / 6E | A control panel button is stuck or reads as constantly pressed. Source: Samsung US - Samsung dryer displays an error code |
| HC / hE | Dryer is overheating or the heater is not getting hot enough. Source: Samsung US - Samsung dryer displays an error code |
Full list: Samsung Dryer Error Codes Explained.
Smart Care lets the owner press a button on the washer or dryer to display a diagnostic code that the Samsung app scans and turns into troubleshooting steps, while Wi-Fi models offer the same check inside the SmartThings app. Source: Samsung US - Use Smart Care on your Samsung washer and dryer
Samsung Dryer Problems Worth a Service Call
- Drum turns but the air stays cool
- Clothes still damp after a full cycle
- Cycles take two or three runs to finish
How a Dryer Service Call Usually Goes in Matthews
Owner Care for Samsung Dryers
- Keep the exhaust vent sealed, unkinked and made of proper material rather than plastic or foil, and within the maximum length in the manual, remembering that each 90-degree turn cuts the allowed length by 6 feet. Source: Samsung US - Clothes are not dry after using Samsung dryer
- Level the dryer by adjusting the feet with a carpenter's level to reduce rattling and vibration. Source: Samsung US - Samsung dryer is too noisy
Brand guides: Samsung Dryer Not Heating: Causes and Fixes, Samsung Dryer Not Drying: What to Check, Samsung Dryer Error Codes Explained.
Budgeting for a Samsung Dryer Repair
Price the repair before replacing a Samsung dryer. Published ranges for common jobs:
- Heating element replacement: $150–$350 Source: Fixr - How much does it cost to repair a dryer?
- Thermal fuse repair: $80–$130 Source: Angi - How Much Does It Cost to Repair a Dryer?
- Drum belt replacement: $150–$250 Source: Fixr - How much does it cost to repair a dryer?
- Gas valve coil replacement (gas dryer): $150–$300 Source: Fixr - How much does it cost to repair a dryer?
- Service call fee (may be waived if the technician does the repair): $50–$80 per visit Source: Angi - How Much Does It Cost to Repair a Dryer?
If a repair would cost more than about half the price of a new dryer, replacing is usually the better choice. Source: Angi - How Much Does It Cost to Repair a Dryer?
Ranges are published estimates, not quotes. See the dryer repair cost guide and how long dryers last.
Getting Ready for the Repair
- What happens when you press Start (no response, hum, runs with no heat, stops early)
- Whether the dryer is gas or electric
- The brand, model and serial number from the label inside the door or on the back panel
Dryer Notes for Matthews, NC
Most dryer calls in Matthews come down to the same handful of parts: the vent and lint path, the heat source, the belt and rollers, and the door and start switches.
North Carolina has no license specific to appliance repair; work on gas appliances, fuel piping and heating equipment is regulated by the State Board of Examiners of Plumbing, Heating, and Fire Sprinkler Contractors, with an exemption for minor repairs that don't change fuel type, venting or piping. Source: N.C. Gen. Stat. ยง 87-21 (NC General Assembly)
In North Carolina, you can check a license with the NC Plumbing, Heating and Fire Sprinkler Board public license search or report a problem to the North Carolina Department of Justice, Consumer Protection Division.
Hiring a Dryer Repair Company in Matthews
- What guarantee do you give on parts and labor?
- Will you check the vent and lint path as part of the visit?
- Can you give a written estimate before ordering parts?
Samsung Dryer Repair FAQs: Matthews, NC
Do you work for Samsung?
What makes a dryer stop heating?
Why do my clothes come out damp?
Should I repair or replace my Samsung dryer?
Other Dryer Repair in Matthews
Samsung Dryer Repair in Nearby Cities
Write down any error code your Samsung dryer shows and when it appears. It helps a Matthews technician bring the right parts.