Most Kenmore dryer repairs in Norton involve the same few systems: heat, airflow, the drum drive and the controls. We flag companies whose listing or website mentions Kenmore and fill in with nearby dryer repair companies so you always have options.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore dryers were made for Sears by several manufacturers over the years, so the model number matters more than the badge. Independent technicians can look up the parts from it.
Who Works on Kenmore Dryers Near Norton
30 repair companies serve Norton from within 60 miles. The rest are spread across Johnson City (4), Kingsport (3), and Bristol (3). Distances run up to about 55 miles. Of those, 1 mentions Kenmore by name. Nearest on the list: Buddy's Appliance., around 4.4 miles out. Rated companies nearby average 4.2 stars across 30 businesses. Because the nearest shops are farther out, ask each company whether Norton is inside its regular service area.
Companies are shown by relevance and distance from Norton. A mention does not mean manufacturer certification, so ask each company about its experience with your dryer.
| Rated 4.5 stars or higher (10+ reviews) | 10 |
|---|---|
| Mention Kenmore | 1 |
| Repair companies inside 60 miles | 30 |
| Show laundry appliance work | 6 |
| Three nearest companies, miles away | 4.4, 9.5, 21.7 |
| Listing Saturday hours | 12 |
The leading options for Norton are Sears Appliance Repair (27.5 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Mr. Appliance of the Tri-Cities (36.4 miles away, based in Gray, 4.5 stars from 1,004 reviews); Sears Appliance Repair (39.1 miles away, based in Abingdon, 4.4 stars from 147 reviews, lists Saturday hours); Sears Appliance Repair (43.2 miles away, based in Johnson City, 4.4 stars from 277 reviews, lists Saturday hours).
Kenmore Dryer Lines and Features
How Kenmore Dryers Are Built
SmartDry Ultra dryers combine two moisture sensors with a temperature monitor and a dual heating element to fine-tune heat and cycle length. Source: Kenmore - 8.8 cu. ft. Electric Dryer w/ SmartDry Ultra Technology
Kenmore Dryer Symptoms and First Checks
- Dryer takes too long to dry. Kenmore says to clean the lint filter of lint and softener residue and check the exhaust duct for buildup or excess length. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
- Dryer won't start. Kenmore says to confirm the cord is fully plugged into a grounded outlet and the breaker is intact, and to turn off Control Lock if buttons beep but nothing happens. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
Kenmore Dryer Error Codes
| Code | What it means |
|---|---|
| PS (Elite steam dryers) | The power cord on an electric model is wired incorrectly; check the neutral on the center terminal. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178) |
| CL (Elite steam dryers) | Control Lock is on. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178) |
| gAS (Elite steam dryers) | The gas supply is off on a gas model; open the house and dryer gas shutoffs. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178) |
Kenmore smart washers and dryers can check diagnostics through the Kenmore Smart app or Alexa and send app notices about blocked filters and other machine issues. Source: Kenmore - Kenmore Elite 81782 Smart 7.4 cu. ft. Electric Dryer with Accela Steam
Signs Your Kenmore Dryer Needs a Technician
- Drum turns but the air stays cool
- Drum will not turn even though you hear a hum
- Outside of the cabinet gets unusually hot
What a Dryer Repair Technician Checks
Care Kenmore Recommends for Its Dryers
- To clean the vent, unplug the dryer, disconnect the duct from the dryer and wall, and vacuum lint from the duct, the wall vent and the back of the dryer. Source: Kenmore - 3 Reasons to Clean Your Dryer Vent (And How to Do It)
- If the lint screen looks clogged when held to the light, scrub it with hot soapy water and a stiff brush and let it dry fully before reinstalling. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
Brand guides: Kenmore Dryer Not Heating: Causes and Fixes.
Kenmore Dryer Repair Cost Ranges
Price the repair before replacing a Kenmore dryer. Published ranges for common jobs:
- Igniter replacement (gas dryer): $100–$250 Source: Fixr - How much does it cost to repair a dryer?
- Timer replacement: $150–$300 Source: Fixr - How much does it cost to repair a dryer?
- Gas valve coil replacement (gas dryer): $150–$300 Source: Fixr - How much does it cost to repair a dryer?
- Typical dryer repair: $100–$200 Source: Fixr - How much does it cost to repair a dryer?
- Appliance technician diagnosis, washer (usually waived if hired for the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
A dryer that keeps needing repairs despite regular maintenance is usually cheaper to replace. Source: Angi - How Much Does Dryer Repair Cost?
Ranges are published estimates, not quotes. See the dryer repair cost guide and how long dryers last.
Getting Ready for the Repair
- What happens when you press Start (no response, hum, runs with no heat, stops early)
- How long the vent run is and where it exits the house
- Any error code on the display
Around Norton
Most dryer calls in Norton come down to the same handful of parts: the vent and lint path, the heat source, the belt and rollers, and the door and start switches.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
The Board for Contractors licenses gas fitting contractors and individual gas fitter, natural gas fitter and liquefied petroleum gas fitter tradesmen. Source: 18VAC50-30-10, Definitions (Individual License and Certification Regulations)
Hiring a Dryer Repair Company in Norton
- What is the service call or diagnostic fee, and is it applied to the repair?
- Do you work on gas dryers, and who handles anything involving the gas line?
- Can you give a written estimate before ordering parts?
Kenmore Dryer Repair FAQs: Norton, VA
Why is my dryer running but not heating?
Do you work for Kenmore?
Why does my Kenmore dryer show an error code?
Why does my dryer take so long to dry?
Other Dryer Repair in Norton
Kenmore Dryer Repair in Nearby Cities
Clean the lint screen, check the vent hood outside and note the model number before calling. It rules out the simple causes and speeds up a Kenmore repair.