If your Kenmore dryer has stopped heating, stopped tumbling or started throwing an error code, the technician you call should know the model line. Below are independent repair companies serving Norfolk, with those that mention Kenmore first, then the nearest dryer repair companies.
This is an independent directory. We are not affiliated with Kenmore, and the technicians listed are independent repair companies, not the manufacturer.
Kenmore dryers were made for Sears by several manufacturers over the years, so the model number matters more than the badge. Independent technicians can look up the parts from it.
Who Works on Kenmore Dryers Near Norfolk
40 repair companies serve Norfolk from within 30 miles. 9 list an address in Norfolk, and other nearby bases include Virginia Beach (12), Chesapeake (8), and Portsmouth (5). None of the companies within 30 miles mention Kenmore by name, so we include matching companies from a longer drive plus the nearest appliance repair companies. Master Repair Services is the nearest, roughly 1.2 miles from Norfolk. The 32 rated companies in range average 4.2 stars.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Open on Saturdays (per listing) | 33 |
|---|---|
| With 4.5+ stars and at least 10 reviews | 20 |
| Show laundry appliance work | 14 |
| Distance to the three closest (mi) | 1.2, 1.4, 1.7 |
| Companies within 30 miles | 56 |
| Mention Kenmore | 0 |
Closest matches for Norfolk: Sears Appliance Repair (41.2 miles away, based in Franklin, 4.5 stars from 184 reviews, lists Saturday hours); East Coast Appliance (4.3 miles away, 4.9 stars from 3,721 reviews, lists Saturday hours); Appliance Service Solutions (Suffolk Appliance) (14.4 miles away, based in Suffolk, 4.9 stars from 2,757 reviews); East Coast Appliance (12.7 miles away, based in Virginia Beach, 4.9 stars from 5,034 reviews, lists Saturday hours).
Know Your Kenmore Dryer
How Kenmore Dryers Are Built
Accela Steam dryers connect directly to the household water supply, so the inlet hose and water pressure (20 to 120 psi) become part of a steam-dryer service check. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
Kenmore's Check Vent sensor alerts the owner when the dryer is not moving enough air to the outside. Source: Kenmore - Laundry List: Kenmore Dryer Buying Guide
Common Kenmore Dryer Problems
- Dryer won't start. Kenmore says to confirm the cord is fully plugged into a grounded outlet and the breaker is intact, and to turn off Control Lock if buttons beep but nothing happens. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
- Dryer takes too long to dry. Kenmore says to clean the lint filter of lint and softener residue and check the exhaust duct for buildup or excess length. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
What Kenmore Dryer Codes Mean
| Code | What it means |
|---|---|
| HS (Elite steam dryers) | The humidity (moisture) sensor has failed; the dryer needs service. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178) |
| CHECK FILTER (Elite steam dryers) | A reminder to clean the lint filter before the load. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178) |
| gAS (Elite steam dryers) | The gas supply is off on a gas model; open the house and dryer gas shutoffs. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178) |
Kenmore smart washers and dryers can check diagnostics through the Kenmore Smart app or Alexa and send app notices about blocked filters and other machine issues. Source: Kenmore - Kenmore Elite 81782 Smart 7.4 cu. ft. Electric Dryer with Accela Steam
Signs Your Kenmore Dryer Needs a Technician
- Dryer will not start when you press Start
- Dryer shuts off a few minutes into the cycle
- Drum will not turn even though you hear a hum
What a Dryer Repair Technician Checks
Care Kenmore Recommends for Its Dryers
- Use only 4-inch rigid or semi-rigid metal duct (no plastic or foil), check it for lint monthly and clean it at least yearly; one Elite steam model allows about 65 feet with no elbows and 28 feet with four 90-degree elbows using a 4-inch hood. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
- If the lint screen looks clogged when held to the light, scrub it with hot soapy water and a stiff brush and let it dry fully before reinstalling. Source: Kenmore - Kenmore Elite Steam Dryer Use & Care Guide (796.8178/796.9178)
Brand guides: Kenmore Dryer Not Heating: Causes and Fixes.
Budgeting for a Kenmore Dryer Repair
Price the repair before replacing a Kenmore dryer. Published ranges for common jobs:
- Timer replacement: $150–$300 Source: Fixr - How much does it cost to repair a dryer?
- Door switch replacement: $50–$150 Source: Fixr - How much does it cost to repair a dryer?
- Thermal fuse repair: $80–$130 Source: Angi - How Much Does It Cost to Repair a Dryer?
- Gas valve coil replacement (gas dryer): $150–$300 Source: Fixr - How much does it cost to repair a dryer?
- Typical dryer repair (most homeowners): $100–$430 Source: Angi - How Much Does Dryer Repair Cost?
- Appliance technician diagnosis, washer (usually waived if hired for the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
If a repair would cost more than about half the price of a new dryer, replacing is usually the better choice. Source: Angi - How Much Does It Cost to Repair a Dryer?
Ranges are published estimates, not quotes. See the dryer repair cost guide and how long dryers last.
Getting Ready for the Repair
- Whether the dryer is gas or electric
- How long the vent run is and where it exits the house
- The brand, model and serial number from the label inside the door or on the back panel
Dryer Notes for Norfolk, VA
Most dryer calls in Norfolk come down to the same handful of parts: the vent and lint path, the heat source, the belt and rollers, and the door and start switches.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Norfolk
- What guarantee do you give on parts and labor?
- Can you look at the washer on the same visit if it is acting up too?
- Is your company licensed where my state requires it, and insured?
Kenmore Dryer Repair FAQs: Norfolk, VA
Why does my Kenmore dryer show an error code?
Why is my dryer running but not heating?
Is this Kenmore customer service?
How do I find a technician who knows Kenmore dryers?
Other Dryer Repair in Norfolk
Kenmore Dryer Repair in Nearby Cities
Clean the lint screen, check the vent hood outside and note the model number before calling. It rules out the simple causes and speeds up a Kenmore repair.