If your Samsung dryer has stopped heating, stopped tumbling or started throwing an error code, the technician you call should know the model line. The Galax list starts with companies that name Samsung, followed by other appliance repair companies that list dryer work.
Washer and Dryer Repair is independent and not affiliated with Samsung. Listed companies are independent technicians who repair Samsung dryers and other brands.
Who Works on Samsung Dryers Near Galax
Our data shows 40 appliance repair companies inside a 60-mile radius of Galax. 1 of them are based in Galax itself, and the rest are spread across Winston-Salem (9), Princeton (3), and Christiansburg (2). The farthest listed company is about 60 miles out. No company within 60 miles of Galax names Samsung in its listing, so the list adds matches from farther out and the closest appliance repair companies. Nearest on the list: Burris Refrigeration & Appliances, around 2.0 miles out. The 36 rated companies in range average 4.1 stars. Galax is a smaller market, so expect a longer drive and ask whether a trip charge applies.
We do not show business phone numbers. Call our helpline to be connected with a participating technician, or look a company up directly. Always confirm licensing and insurance.
| Mention Samsung | 0 |
|---|---|
| Three nearest companies, miles away | 2.0, 16.7, 20.4 |
| Listing Saturday hours | 19 |
| Appliance repair companies in range (60 mi) | 41 |
| List dryer or washer & dryer work | 6 |
| With 4.5+ stars and at least 10 reviews | 11 |
At the top of the Galax list: Sears Appliance Repair (89.0 miles away, based in Kingsport, 4.5 stars from 174 reviews, lists Saturday hours); Residential Appliance Services (16.7 miles away, based in Mt Airy, 3.9 stars from 36 reviews); Sears Appliance Repair (53.0 miles away, based in Clemmons, 4.6 stars from 290 reviews, lists Saturday hours); Convenient Appliance Service (51.9 miles away, based in Winston-Salem, 4.9 stars from 2,279 reviews).
Know Your Samsung Dryer
What Makes Samsung Dryer Repairs Different
The Bespoke AI Laundry Combo uses a ventless heat pump to dry inside the same drum used for washing, so there is no exhaust duct to service. Source: Samsung Newsroom US - Samsung expands Bespoke AI laundry line
Samsung Dryer Symptoms and First Checks
- Dryer won't turn on. With the breaker off, inspect the plug, cord and outlet for damage or burn marks, then reset the breaker and call an electrician if it keeps tripping. Source: Samsung US - Samsung dryer loses power or won't turn on
- Noisy dryer. Identify whether the sound is rattling, thumping, squealing or humming, and for rattling start by leveling the feet. Source: Samsung US - Samsung dryer is too noisy
What Samsung Dryer Codes Mean
| Code | What it means |
|---|---|
| HC / hE | Dryer is overheating or the heater is not getting hot enough. Source: Samsung US - Samsung dryer displays an error code |
| dn | A firmware download is in progress; do not unplug the dryer. Source: Samsung US - Samsung dryer displays an error code |
| AC / AE / Et | Internal components are not communicating; power the dryer off for about a minute and back on. Source: Samsung US - Samsung dryer displays an error code |
Full list: Samsung Dryer Error Codes Explained.
Smart Care lets the owner press a button on the washer or dryer to display a diagnostic code that the Samsung app scans and turns into troubleshooting steps, while Wi-Fi models offer the same check inside the SmartThings app. Source: Samsung US - Use Smart Care on your Samsung washer and dryer
Signs Your Samsung Dryer Needs a Technician
- Dryer will not start when you press Start
- Burning or hot smell during a cycle
- Squealing, thumping or grinding while it runs
What Gets Fixed on a Galax Dryer Call
Owner Care for Samsung Dryers
- Level the dryer by adjusting the feet with a carpenter's level to reduce rattling and vibration. Source: Samsung US - Samsung dryer is too noisy
- Keep the exhaust vent sealed, unkinked and made of proper material rather than plastic or foil, and within the maximum length in the manual, remembering that each 90-degree turn cuts the allowed length by 6 feet. Source: Samsung US - Clothes are not dry after using Samsung dryer
Brand guides: Samsung Dryer Not Heating: Causes and Fixes, Samsung Dryer Not Drying: What to Check, Samsung Dryer Error Codes Explained.
What Samsung Dryer Repairs Cost
A Samsung dryer repair usually costs about the same as any other brand for the same part. Published ranges:
- Drum belt replacement: $150–$250 Source: Fixr - How much does it cost to repair a dryer?
- Thermostat replacement: $100–$260 Source: Fixr - How much does it cost to repair a dryer?
- Drum roller replacement: $100–$150 Source: Fixr - How much does it cost to repair a dryer?
- Control board (part only): $90–$280 Source: Angi - How Much Does Dryer Repair Cost?
- Appliance technician diagnosis, washer (usually waived if hired for the repair): $50–$100 per visit Source: Fixr - How much does it cost to repair a washing machine?
If a repair would cost more than about half the price of a new dryer, replacing is usually the better choice. Source: Angi - How Much Does It Cost to Repair a Dryer?
Ranges are published estimates, not quotes. See the dryer repair cost guide and how long dryers last.
What to Have Ready for a Samsung Dryer Call
- How long the vent run is and where it exits the house
- The brand, model and serial number from the label inside the door or on the back panel
- Any error code on the display
Around Galax
Most dryer calls in Galax come down to the same handful of parts: the vent and lint path, the heat source, the belt and rollers, and the door and start switches.
Virginia's Board for Contractors has no appliance repair license classification, but its gas fitting contracting specialty covers installing, repairing or removing gas piping and appliances attached to real property. Source: 18VAC50-22-30, Definitions of specialty services
In Virginia, you can check a license with the DPOR License Lookup or report a problem to the Office of the Attorney General of Virginia, Consumer Protection Section.
Before You Book in Galax
- If a part has to be ordered, how soon can you come back to finish?
- Can you give a written estimate before ordering parts?
- What is the service call or diagnostic fee, and is it applied to the repair?
Samsung Dryer Repair FAQs: Galax, VA
Why is my dryer running but not heating?
How do I find a technician who knows Samsung dryers?
Is this Samsung customer service?
Why does my Samsung dryer show an error code?
Other Dryer Repair in Galax
Samsung Dryer Repair Near Galax
Before you call, find the model and serial number on your Samsung dryer's label, usually inside the door opening. A technician who knows the model can often tell you on the phone what the first visit will involve.